Electrical Accidents

If you witness an electrical accident it is important to respond quickly and with caution. Electrical accidents at home, near power-lines or involving power-lines and vehicles need to be treated differently.

  Accidents at home

  • DO NOT TOUCH THE VICTIM – you may also receive an electric shock.
  • Turn off the main switch immediately. This will either be located in the meter box or inside your home, away from the meter box. The main switch turns off the mains electricity supply to your home. If you have a second supply of electricity this will need to be disabled too.
  • Dial (055)251-8163 if using a landline or 0917 361 9744; 0920 910 6364 if you are using a mobile
  • Do not touch the victim until you are sure that they are no longer in contact with the electrical current.
  • If the area is safe, check the victim for a response, breathing and pulse. If necessary start resuscitation.
  • Report the incident to NORSAMELCO.
  • Do not touch burns, break blisters or remove burned clothing. Always seek medical advice after an electric shock, even if injury is not apparent.

  Accidents near power-lines

Don’t go near or touch the power lines. Electricity from power lines can jump or ‘arc’ through the air and travel to earth through your body, resulting in electrocution. In the event of an electrical accident involving power lines follow these steps:
  • Do not go near an injured person if it means going near power lines.
  • Dial (055)251-8163 if using a landline or 0917 361 9744; 0920 910 6364 if you are using a mobile
  • Stand back and urge other bystanders to keep a distance of at least six meters (the distance that high voltage electricity can ‘arc’ or jump).
  • Do not approach the scene until the proper authorities have declared the area safe.

  Vehicles and power-lines

Where a vehicle is in contact with a power-line:
  • If possible remain in the vehicle until the power is switched off.
  • If you need to evacuate your vehicle because of fire or if nobody is aware of your situation the following steps should be taken:
  • Don’t touch the vehicle and the ground at the same time as this may create a path for the electricity to flow to earth through your body, resulting in electrocution.
  • Jump clear of the vehicle.
  • Calmly move at least six meters away from the vehicle using short shuffle steps.
  • Do not return to the vehicle until after the authorities have declared the area safe.
  • Bystanders should not approach the vehicle and should remain at least six meters away.
  • Dial (055)251-8163 if using a landline or 0917 361 9744; 0920 910 6364 if you are using a mobile

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